Medisys 123: New Pediatric Concierge Service in Montreal
When a child is sick, it can cause sleepless nights for the parents followed by presenteeism in the workplace. Medisys is offering a new solution in Montreal based on education and prevention.
The anxiety caused by a child’s illness affects the whole family, and indeed even the workplace, especially if the parents don’t know where to turn for information about appropriate care for their child other than to the hospital emergency room.
To meet this need for education and prevention, Medisys has launched Medisys 123, a medical concierge service in Montreal for parents who want appropriate pediatric assistance for their children. This service is also sure to interest employers who want to help employees maintain a fair balance between family life and productivity at work.
Consultations over the Phone or in the Clinic
Medisys 123 provides parents with telephone assistance until 11:00 p.m., 7 days a week, for any health-related problem that their children are experiencing.
If necessary, the multidisciplinary pediatric team can offer an appointment at the Medisys 123 clinic located in downtown Montreal, which is open 6 days a week by appointment only.
If the child’s situation requires further medical intervention or a specialist referral, the Medisys 123 medical team will coordinate the different stages from providing care to coordinating appointments and obtaining reports.
Workplace Seminars
Employers who offer Medisys 123 program to their employees can also promote children’s health by taking advantage of the on-site education service available from Medisys 123’s health professionals, who go to the workplace to give seminars on various topics related to children’s health.
Service Offered as a Complement to Government-funded Healthcare
The annual fee paid by parents or the employer covers services that complement government-funded healthcare. To give just a few examples:
- Telephone assistance 7 days a week, including from a pediatrician or a nurse
- Education by nurses on general children’s health issues
- Coordination of care by nurses
- Availability of a pediatrician to take calls after clinic opening hours up to 11:00 p.m. and on weekends
The annual fee does not cover government-funded services such as routine or urgent in-clinic consultations with a pediatrician. These services are performed by the Medisys 123 clinic in Montreal and billed to the Régie de l’assurance maladie du Québec.
The service is provided as an integrated health solution and cannot be purchased as individual services.
For more information about Medisys 123, contact Marie-France Courtemanche at 514‑499‑2777 ext. 3331.
